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Network Support

Network Support Gainesville

Many IT support companies say they’re full-service but when an issue arises in the middle of the night, many companies discover gaps in the supposed service. But My IT Masters always has your back, from helping your company choose the most appropriate Internet provider to staying ahead of potential security issues. Focus on business operations and let our experienced and skilled team provide high-quality network support — contact My IT Masters today!

What is Network Support?

Network support is the inclusive term used to describe the ongoing maintenance of computer networks used by companies. But My IT Masters’ support isn’t contained to the virtual network. Our team assesses everyday needs, such as laptops and workstations and data backups, and designs an extensive plan for your business. As more businesses around the globe interact daily, robust network support will mean the difference between growing your bottom line.

My IT Masters’ Network Support Services

At My IT Masters, our focus is to make sure your network security and support always meets and exceeds expectations. By performing periodic network assessments and audits, our team helps your business stay ahead of potential security threats and weaknesses. Whether it’s time to replace older workstations with efficient and portable laptops or business growth necessitates faster Internet service, you can count on our team to help you with every network need.

Firewall Design & Management

For businesses that handle sensitive information, such as financial accounts and data, a responsive and stout firewall is an integral part of any network support services. Often called the best layer of security for any business, a firewall controls the flow of incoming and outgoing network traffic. My IT Masters can design a firewall specific to your company and employee needs, including:

  • Next-generation;
  • Proxy;
  • Stateful inspection;
  • Threat-focused next-generation; and
  • Unified threat management.

Managed Backups

Don’t worry about remembering to schedule a backup of company data — let My IT Masters handle it! Backups can be performed daily, weekly, monthly, or on a custom schedule suitable for your business. Each backup accounts for labeling and storage and comes with comprehensive reports and any necessary updates. Once a backup is complete, we verify the network restarts and can be used immediately. If any issues are found, our team will resolve the situation before user access is fully restored.

Remote Support Access

As more employees work from remote locations, such as at home or across the country, having 24/7 access to a company intranet is essential. My IT Masters supports a range of virtual private networks (VPNs) and can build a robust VPN to help your company increase productivity. No matter what work schedule an employee has, they’ll have full access with little to no downtime no matter where they’re working.

Wireless

Gone are the days of every computer and laptop needing an ethernet cord to connect to a business network. My IT Masters can set up secure wireless access for all types of laptops which allows employees to seamlessly connect every day. Last minute meetings or company-wide conferences run more smoothly with wireless network services from My IT Masters!

Network Support Services in Gainesville, FL

With a variety of flexible services focused on the health and security of your business network, My IT Masters lets you focus on everyday operations without worrying about network reliability. Computer networks are our passion which is why you’ll always receive up-to-date guidance and information from a team dedicated to finding the right solutions for your business needs. Contact My IT Masters today to schedule a consultation!

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